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University Libraries seeks feedback to meet diverse needs

As OHIO faculty, staff, and students adjust to the new reality facing the nation, University Libraries is beginning work on a new strategic plan to build a sustainable future. Recognizing how this strategic plan will be weaved into everything over the next several years, the Libraries asks the University community to submit feedback by .

鈥淭he survey asks about a range of services and how useful they are to the survey taker, such as our online resources and our physical space, our website, our collections, and our workshops鈥攄rilling down to all the specific services we offer鈥攁nd gauges if we are meeting needs,鈥 explained Katy Mathuews, head of collections assessment and access and interim head of regional library managers. 鈥Or if we can, identify unmet needs that we can help to support [the OHIO community] moving forward.鈥

The last question on the survey asks for volunteers to participate in small focus groups, via Microsoft Teams, with the idea of holding informal conversations guided by questions about the Libraries鈥 services, and how the Libraries can best support students, staff, faculty, and partners in the community. 

For Ryan Spellman, a public service desk coordinator who in a typical day spends half his time working the Libraries鈥 service desk, 鈥渢his really is the perfect time鈥 to initiate change, he said.

Even in a world of business as usual, strategic priorities lay the groundwork for informed decision making about forthcoming initiatives and projects that support the diverse needs of OHIO鈥檚 teaching, learning, and research.

鈥淎s the Libraries embarks on creating new strategic priorities, we also commit to imbuing diversity, equity, and inclusion throughout those priorities,鈥 said Neil Romanosky, dean of University Libraries, 鈥淎nd recognizing that these are not aspects of our work: they are the heart of it.鈥

The survey can be completed .

For more information about the survey or focus groups, contact Katy Mathuews or Ryan Spellman.

Published
July 14, 2020
Author
Kate Mason