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Retail and mail order prescription drug coverage is included when enrolled in a medical plan. The University prescription plan is administered by CVS Caremark. CVS Caremark utilizes a formulary drug listing. These lists are not all-inclusive and do not guarantee coverage. In addition to using this list, you are encouraged to ask your doctor to prescribe generic drugs whenever appropriate. For more information on the formulary visit: . Employees can also access the formulary listing from their caremark.com account. Formulary listings are maintained and controlled by a prescription benefits management company (PBM) and is subject to changes as directed by PBM.

ID Cards and Caremark.com

CVS Caremark will send ID cards to employees' homes upon enrollment. Cards are in the employee's name, covered dependents will not receive cards in their name(s). Electronic cards are available through the caremark.com account or the CVS Caremark app.                    

Visit and create an account to manage prescriptions, comparison shop, view claims and balances, locate a pharmacy, price a medication and more. Due to HIPAA guidelines the cardholder can only see those dependents on their account that are under the age of 18.  Dependents 18 years and older will need to register separately. Dependents may grant family access to their account (top of the page – right corner, then under update my profile click on family access).

Elements of the CVS Caremark prescription drug plan include the Advanced Utilization Management, Generics Preferred and Exclusive Home Delivery Programs. Effective 7/1/21 the PrudentRx Specialty Drug Copay Program was applied to faculty and staff; members of the AFSCME 1699 bargaining unit are not eligible to participate.

PrudentRx Specialty Drug Copay Program

The PrudentRx Specialty Drug Copay Program offered through CVS Caremark allows faculty and staff who enroll to have a $0 copay for their specialty drug prescriptions.  Individuals who do not enroll in the program will be subject to a 30% co-insurance for specialty medications. There is no cost associated with joining the program.

The PrudentRx specialty drug listing [PDF] is updated periodically. CVS Specialty Pharmacy may be reached at 1-866-387-2573. CVS Specialty Pharmacy will warm transfer you over to PrudentRx team to begin enrollment into the PrudentRx program.  If you need to reach PrudentRx directly, you can do so by calling 1-800-578-4403. 

Advanced Utilization Management Program

These programs may require additional information from a prescribing physician in order for a prescription to be covered and paid for by the University’s health plan. Failure to provide additional information may result in a prescription not being covered by the health plan.

Drug Quantity Management

Under Drug Quantity Management, CVS Caremark monitors the amount of medication prescribed compared to the recommended level for a medication. For example, if medical guidelines state a medication should be taken no more than once per day and a physician prescribes it for two times per day, CVS Caremark will reach out to the physician for justification regarding the higher amount prescribed. Sufficient justification will be required in order for the additional medication to be approved.

These programs may require additional information from a prescribing physician in order for a prescription to be covered and paid for by the university’s health plan.

Step Therapy 

Under Step Therapy, an individual may be required to use a therapeutically equivalent and less costly drug where available and appropriate (such as a generic prescription) prior to being able to a more costly medication. 

Prior Authorization

Under Prior Authorization, CVS Caremark will require pre-approval be obtained for certain medications in order for the drug to be covered by the health plan. For medications requiring prior authorization, a physician will be required to provide documentation that the patient meets the established medical guidelines for the medication. This may include prescriptions individuals are currently receiving.

Please contact HR-Benefits at benefits@ohio.edu if you have any questions regarding these programs.

Generics Preferred Program

The University's prescription drug plan includes a "generics preferred" program. When employees or family members need a new prescription or a refill for a brand-name drug, the pharmacist will check whether a generic drug is available instead. If a generic is available, employees are encouraged to utilize the generic option. If the employee chooses to use the brand-name instead of the generic, the employee will be charged the full cost difference between the generic and the brand-name drug. If there is no generic available, the employee will be charged the normal brand name copay.

Maintenance Choice - Home Delivery Program

The University’s Faculty and Staff PPO health plan, and AFSCME 1699 PPO health plan include the CVS Caremark Maintenance Choice Program.  Under this program plan members may receive two 30 day supply fills of ongoing, maintenance medications at any retail pharmacy.

After that, members need to transition maintenance medications to 90 day supply prescription through one of the following options: 

• CVS Caremark Mail Service Pharmacy
• CVS Pharmacy retail locations
• Kroger Pharmacy Locations*
• Costco and Costco’s Mail Service Pharmacy*

Certain medications such as specialty medications, schedule II drugs, or drugs with manufacturer or FDA supply limits may be exempted from the Maintenance Choice -Home Delivery Program.  Members may contact CVS Caremark directly at 1-888-964-0089 about specific medications.

*Effective April 1, 2024