91̽»¨

Student Support Services - Dublin

Syntero

For Dublin students, the Heritage College has an extended partnership for behavioral health services via . Students can meet virtually or with an on-campus Syntero clinician to proactively manage stress reactions and develop coping strategies. For free (up to 10 sessions) and with confidentiality, students are able to access 1:1 support for both early intervention and counseling services. Treatment services will include a Diagnostic Assessment with further treatment recommendations. Appointments can be made by calling the Syntero Intake Department at 614.889.5722 extension 133 or through utilization of online referral/scheduling links. For priority scheduling at Syntero, it is advised to identify as a Heritage College of Osteopathic Medicine student when making an appointment. 

• Current Students connected to Syntero, please
• New Students connecting with Syntero can (5-10 minutes) online. Once completed, a contact will follow for scheduling 

In addition to the embedded counselor on the Dublin campus, Syntero's Dublin office site is also within 4.5 miles of the campus. Syntero offers a number of counseling services, including individual and family, child and adolescent, geriatric, trauma and substance abuse. Syntero also accepts United Health Care insurance plans. Beyond individual and group counseling, Syntero is able to provide services for educational sessions on depression, anxiety, and grief counseling. 

Dublin students have access to 24/7 service through Syntero through their phone line as well as staffing for emergency cases at the Dublin Methodist Hospital within a mile from the Heritage College, Dublin campus.  

Hours and Staff

You may connect with mental health services from Syntero by scheduling an appointment with the embedded psychologist, Sarah Stafford, M.A, LPCC-S. Sign-up links are above. Appointments can be made by calling Syntero at 614.889.5722, Ext. 133. Make sure you identify yourself as a Heritage College student and ask about the Heritage College embedded counselor's availability. Please see location and times below.

Heritage College Embedded Psychologist

Sarah Stafford, M.A., LPCC-S

Medical Education Building 2 – 246

• Tuesdays – 9:00am-3:00pm (In-Person) & 4:00pm-7:00pm (Virtual)
• Wednesdays – 8:30am-3:30pm (In-Person) 
• Thursdays – 2:00pm-6:00pm (Virtual)
• Fridays – 8:30am-12:30pm (In-Person)

The Heritage College, Dublin, has a memorandum of understanding with local counseling center and primary care provider, Syntero. Dublin students are given priority scheduling when they contact the intake hotline: 614.889.5722. A representative from Syntero presents at OMS I orientation, and that presentation is also housed in Blackboard under the orientation module. Students can visit the Syntero website as well:

Contact Information

Dublin Location
299 Cramer Creek Court
Dublin, Ohio 43017

PHONE: 614.889.5722
FAX: 614.889.9335
info@syntero.org

Mill Run Location
3645 Ridge Mill Drive
Columbus, Ohio 43026

PHONE: 614.457.7876
FAX: 614.457.7896
info@syntero.org

Lewis Center Location
Mt. Carmel Health & Fitness Bldg, off Rt 23
7100 Graphics Way, Suite 3100
Lewis Center, Ohio 43035

PHONE: 740.428.0428
FAX: 740.909.4077
info@syntero.org

Mount Gilead
245 Neal Avenue
Mount Gilead, Ohio 43338

PHONE: 419.949.4300
FAX: 419.949.4035
info@syntero.org

If you are in crisis and need immediate assistance
Call Netcare Access (Franklin County) at 614.276.2273.

Medical Student Assistance Program

The Medical Student Assistance Program (MSAP) is a committee of Heritage College staff and faculty dedicated to identifying, addressing, and supporting students who experience impairment due to psychiatric illness, alcoholism, and/or substance abuse. The committee is guided by  humanitarian concerns and strives to support students and help them return to pre-impairment. MSAP promotes  recovery ²¹²Ô»å  wellness  rather than judgment and blame.

CARE Team

740-593-1800, 345 Baker University Center

91̽»¨ seeks to provide a safe and secure environment within which students can successfully pursue their academic and personal goals. Occasionally, students exhibit behavior or communicate in a fashion that raises concern - for the student's welfare or for the welfare of others in the community. In order to best respond to such occurrences, the Office of the Dean of Students maintains and coordinates the activities of the CARE Team. The purpose of the CARE Team is to ensure a timely and coordinated university response to students whose behavior is disruptive to others around the student by way of raising alarm, fear or other concern, or reflects a credible potential for harm to self or others. 

Student Accessibility Services

740-593-2620, 348 Baker University Center

The mission of Student Accessibility Services (SAS) is to ensure equal opportunity and access for members of the 91̽»¨ community. Central to this mission is the development of an academic environment that is accessible to all people without the need for adaptation. While working toward the goal of full inclusion, accommodations must still be provided on an individual basis.

614-294-7867

Focusing on the LGBTQI community, BRAVO offers comprehensive individual and community programs for survivor advocacy and support to LGBTQI survivors of hate and bias violence, intimate partner bias, stalking, and sexual assault.

Survivor Advocacy Program

740-597-7233, Lindley Hall 034, 038

The Survivor Advocacy Program's (SAP) mission is to provide confidential support and advocacy services to student survivors of sexual assault, dating/domestic violence, and stalking. SAP works to increase student survivors' access to support and resources through trauma informed advocacy and empowerment.

University Equity and Civil Rights Compliance

740-593-9140, Lindley Hall 006

The Office of University Equity and Civil Rights Compliance (ECRC) ensures that the University maintains an employment and educational environment that is free from discrimination and harassment. ECRC monitors the educational environment and workplace to stop, remediate, and prevent discrimination on the basis of protected status. We make policy recommendations, offer training, and provide avenues for the resolution of grievances which are based on protected status. This includes discrimination on the basis of race, color, religion, age, ethnicity, national origin, national ancestry, sex, pregnancy, gender, gender identity or expression, sexual orientation, military service or veteran status, mental or physical disability, or genetic information.

Ombudsperson

740-593-2627, 501 Baker University Center

The Organizational Ombudsperson serves in a unique role within the University, by assisting members of the University community with issues internal to 91̽»¨ and in providing a proactive voice regarding issues that are arising throughout its various campuses. The Office of the Ombudsperson is a confidential service open to all students, employees, alumni, parents and community members at 91̽»¨. The overarching mission of the Office of the Ombudsperson is twofold: to ensure that every member of the university community receives equitable and fair treatment and due process, and to support and facilitate a positive working and learning environment.

Office of Inclusion

740-593-2209, MEB1 118

The Heritage College Office of Inclusion develops and implements strategies, programs and activities on all three of our campuses that promote diversity through educational learning experiences and cultural competency training for students, faculty and staff. The Office of Inclusion provides an online Discrimination and Bias Reporting Tool, which is available to report bias or hate motivated incidents you may witness or experience in our academic community. You can find the link for the online Discrimination and Bias Reporting Tool on the Inclusion website. For additional questions please reach out to Sarah Gaskell, Ph.D., Assistant Director of Inclusion for the Dublin Campus. 

Financial Emergencies

740-593-2160, Heritage College Student Affairs - Office of Financial Aid, Grosvenor 008

The Office of Financial Aid is available Monday through Friday, 8am to 5 pm, to assist students with financial questions and issues. Students who are experiencing financial crisis are encouraged to contact the Senior Associate Director of Financial Aid, Wes Wilson .

For more information on area resources, please contact Dr. Kayla Duty.